General Terms and Conditions
By submitting an application for a Stall at the Redcliffe Markets or renewing a current Stall, the Stallholder acknowledges that they have read and understood and agree to comply with the Terms and Conditions and the Privacy Policy which are available at www.redcliffemarkets.com.au
Information for Stallholders
Trading Days and Hours
Every Sunday 8am - 2pm
Open rain, hail and shine
Location
Redcliffe Parade
Redcliffe, 4020
QLD, Australia
Booking Enquiries
If you are interested in applying for either a permanent or casual Stall please complete our online application form which is available at www.redcliffemarkets.com.au or call us on 0466 649 132 (9am – 5pm, Monday to Friday).
In order to receive your requirements accurately and to respond faster we prefer online enquiries.
Please be aware that we do not offer refunds for stall cancellations (after payment has been made), this includes credits or transfers. In the event you have to cancel your booking, please let us know by Wednesday prior to your booking.
Permanent Monthly Bookings
Stalls are booked on a permanent basis one month at a time. Permanent fees are paid in advance by the 20th of the current month for the stall bookings of the following month.
Once attendance is confirmed we will provide you with all the relevant information you need.
Upon arrival at the markets you will be met at the Front Entrance to the Markets and shown to your allocated site by one of our friendly staff.
Casual Bookings
A limited number of casual stall spaces are available each week at Redcliffe Markets. Casual stalls must be booked and payment must be received by 3.00pm on the Wednesday prior to the Sunday that you are attending the market.
Once attendance is confirmed we will provide you with all the relevant information you need.
Upon arrival at the markets you will be met at the Front Entrance to the Markets and shown to your allocated site by one of our friendly staff.
Wet Weather Policy
Should an event/market be cancelled PRIOR to the official trading hours that are advertised to the public (i.e. 16.00 event start time for the public) formal correspondence via email or SMS will be sent to vendors and a credit will be applicable. A rescheduled date or postponement of the event may be nominated within 48 hours.
Should a market/event be cancelled due to weather during the official trading hours that are advertised to the public (i.e. 16.00 event start time for the public) - no refunds or credits will be applicable.
Event/Market cancellation is at the sole discretion of the organiser.
Stallholder conduct
Stallholder conduct is an important part of each Market attendance. Conduct specifically refers to professional standards, communication and / or cooperation in the spirit of the markets - including arrival times, vehicle use, language, hygiene, quality standards, illegal sales, drug and alcohol use, correct and honest labeling, presentation, well maintained and safe equipment, courtesy to others including neighboring stallholders, attendees, safety officials, and staff members, and a zero tolerance to misappropriate, rude, or intimidating behavior in the form of spoken, physical or deemed similar actions. Redcliffe Markets reserves the right to evict any stallholder from the market for any reason, before, during, or after the market. This includes the refusal as well as the cancellation of an advance booking or booking schedule.
Please always be conscious of those around you, observe all safety procedures, and please follow all directions upon arrival, during and following each market. Please report any incidents to one of our team members immediately.
Temporary Food Stall License
If you are operating a Food Stall and are unsure about Moreton Bay Regional Council requirements for a “Temporary Food Stall License’” please contact the Moreton Bay Regional Council on 07 3205 0555 or visit their website by clicking here..
Charity & Community Groups
Redcliffe Markets support the local community and registered charities. If you qualify as a local community group or a registered charity, we offer heavily discounted Stall fees which are subject to availability.
Information Desk
The Information Desk is located at the Front Entrance. A first aid kit and the Lost & Found register are also located at the desk.
Stallholder Entry and Exit
Entry times are specific for each Stallholder and will be emailed to each Stallholder/ will be agreed upon before the market day.
Exit time is between 2:30pm – 4pm. No packing down during official market hours. All gazebos and gear must be packed down before bringing vehicle on-site.
Please do not move your vehicle until customers have vacated.
Stall Sizes
Small (1.5m x 1.5m)
Medium (3m x 3m)
Large/Specialty (requires approval by market operator)
Stallholder Parking
Stallholder parking is available offsite on Creek Street. No Stallholder is allowed to park within the market area unless prior approval has been given by Redcliffe Markets Management. Parking is available free of charge.
Please be aware that we cannot be made liable for any parking fines.
Additional Services
$15 Electricity Levy per week
Insurance requirements
All stallholders must supply their own Public and Product Liability Insurance, to a minimum of $20 Million in Coverage. Details must be supplied in your application or on your online account prior to first day of trade.
Restrictions
Products for sale are limited to:
- Food & associated products
- Fruit & vegetables
- Plants & flowers
- Fashion & lifestyle products
The sale of some second hand items and counterfeit/illegal goods is not allowed.
You must have your own public and product liability insurance if you sell certain products. Please ensure you meet any local, state and federal law requirements.
Important: All food and produce labelling or signs must correctly identify the location and region of origin. This is also an important part of letting your customers know where & what type of seasonal item they are purchasing, whether you are a grower, co-op, wholesaler, distributor, retailer, helping the neighbours, friends or other - this is required. Please ensure this is displayed at all times.
The Market Operator reserves the right to refuse entry, remove attendance or permit trade at the markets at any time.
Special Requirements for Food and Beverage Stalls
All Food Stalls need to have a canvass on the floor of their stall to prevent staining. This is a condition of attendance and trading.
All Coffee Stalls need to remove any rubbish and left-over coffee grounds, before leaving the site.
Rubbish
Rubbish is each stallholder’s responsibility. Customer rubbish will be removed by the market operator. This is not provided for stallholder use at any time.
DO NOT leave your trading rubbish behind or a charge of $35 will be incurred.
Damages
Any damage found to equipment, landscaping, lighting, lessor’s (property owners) and/or market owner’s property will be charged to the individual responsible.
Power
Stallholders are not, under any circumstances, to approach or touch any power outlets around the market at all times. If there are any issues with the power, staff is to be contacted at the Information Desk immediately.
Information for Visitors
Pets
We are a pet friendly market and allow dogs/cats/pigs (on a leash) access to the markets. We also provide free bowls of water at the Front Entrance.
Unlike other markets we do not charge any entry fees.
Trading Hours
Every Sunday 8am - 2pm
Open rain, hail and shine!
How to Get There
The Redcliffe Markets are conveniently located on the waterfront on Redcliffe Parade.
The markets are easily accessed via public transport, bike and car.
For public transport times and routes, please use the Translink Journey Planner
Please do not arrive by helicopter ;)
Visitor Parking
The Redcliffe Markets provides over 600 parking bays free of charge. Visitor parking is at the north end in abundance and all around Redcliffe parade and the surrounding streets.
Please note, no visitor parking is allowed within the market area.
Please be aware that Redcliffe Markets cannot be made liable for any parking fines.
Information Desk
The Information Desk is located at the Front Entrance. A first aid kit and the Lost & Found register are also located at the desk.
Facilities
ATM’s are available on site.
Toilets are located at the ends of each market, respectively.
Information for Entertainers
The Redcliffe Markets has and welcomes entertainers and buskers to perform at the market each Sunday.
Arrival time is typically 7.30am with an 8am start through to 1pm.
Please provide your own amp and equipment.
The stage is in the main area, please check-in at the info desk.
If you’re interested please contact us and attach or include a link of your performance by sending us an email via mail@redcliffemarkets.com.au.
Booking Enquiries
If you are interested to showcase your talent please complete our online application form which is available at www.redcliffemarkets.com.au or call us on 0466 649 132 (9am – 5pm, Monday to Friday).
Useful Contacts And Links
Click here for further information on how to obtain insurance
For further HACCP or other accreditation. i.e. Moreton Bay Regional Council Temporary Food License; registered with Safe Food Queensland:
Click here for further information and Click here for more useful information (PDF)
Pre-packaged foods must comply with National Food Standards labelling Standards:
Click here for further information
Setting up a market stall is more than just applying for a food business licence. Moreton Bay Regional Council has developed a checklist to assist in starting and operating a market stall within the Moreton Bay Regional Council:
Temporary Food Business Checklist
For more information regarding setting up a stall and licenses required please follow this link:
Business.gov.au - Market Stalls
Joining us for the first time? Please read below to find out everything you need for arrival, set up, and trading.
Arrival Time
- Depending on how long it takes you to set up, we recommend that you arrive between 5am and 6:15am (noting that no cars are to be in the market space after 7am).
- On arrival, please say hello to the staff member at the entrance and you will be directed to your site.
- Please provide your stall name on arrival.
Vehicles
- All vehicles are to enter the market from Humpybong Esp (RSL end).
- Exit via Baker Street or Anzac Avenue.
- Vehicles must travel in a single direction in the market space, heading toward Anzac Avenue.
- Vehicles must be removed from the market before 7am unless the Market Manager has provided confirmation otherwise.
- Vehicles are not permitted to enter the market between 7am and 2pm. Vehicles will only be permitted to enter the market once all equipment, gazebos and stock is packed and ready to be loaded into your vehicle. This is a condition of attendance.
- If a staff member requests you to wait before a vehicle departs or to relocate your vehicle, please provide your full cooperation and attention. Please promptly assist us in moving upon request.
Parking
- ABSOLUTELY NO cars are to be left onsite unless prior approval has been given by the Market Manager. This includes Baker Street and the area on Redcliffe Parade near Settlement Cove.
- Very large vehicles must park at least three blocks back from Redcliffe Parade (John Street).
- The preferred parking for other vehicles is the parking lot that sits between Fisher Drive and Creek Street, or along Creek Street itself (it’s a short walk back via Bee Gees Way).
Power
- All leads must be tagged and tested. Ensure all leads are run in a safe manner to the distribution board and do not create a trip hazard. Seek staff assistance before plugging in to ANY outlet.
- Make sure your generator has RCD switch.
- DO NOT LEAVE any petrol containers lying near your area. Government inspectors will be checking each location following the event.
- Please bring all necessary extension leads of minimum 25 metre length. Extension leads are not provided by the market operator.
- It would be greatly appreciated if all powered stalls could bring additional power leads as a precaution as we are not able to provide redundancy leads.
Wind Weights, Ground Protection and Rubbish
- Wind weights are required on all legs of all gazebos. This is a condition of trade.
- All stall holders are required to use a canvas groundsheet to prevent any leaks and spills and staining the area. Any stains will need to be repaired at your own cost.
- Do not leave your rubbish onsite or in market or council bins. All stall holders are required to remove their own rubbish. Fines up to $25 apply for dumping rubbish onsite or in market or council bins.
- Please note spot checks will be carried out from time to time to ensure compliance with these requirements.
Final Things to Remember
- Please bring a copy of any required permits and licenses.
- Please ensure your vehicle/tent/stall presentation is in perfect condition and most presentable.
- Please arrive with a positive and patient attitude to assist in a quick and efficient set up.
- Please do not post any signage on existing buildings.
- Please do not hang power cords on trees.
- Do not leave your rubbish onsite or in market or council bins.
If you require any further information please do not hesitate to contact us.